Refund Policy
1. Right of Withdrawal
If you are in the EU, you can cancel your purchase within 14 calendar days of payment and receive a full refund, provided you have not already accessed the premium service after agreeing to waive this right.
2. After 14 Days
Refunds after the 14-day period are not guaranteed but may be considered at our discretion. Since we offer one-time payments for fixed access periods, refunds will be prorated based on the remaining unused time of your access period.
3. Defects / Problems
If the service does not work as described or is defective, you may be entitled to a remedy under EU consumer law, which could include a refund.
4. How to Request a Refund
Send an email to support@codecrops.dev with your order details. If eligible, refunds will be processed to the original payment method within 14 days.